3 Bundle Deals Raw Straight Bundles

Your Satisfaction is Our Priority!

At Cinyola, we stand by our products and offer a 30-day return guarantee. If you are not completely satisfied with your purchase, please contact us to initiate the return and refund process.

Return & Refund Process

1. Inspect Your Package:Upon receiving your order, please inspect the contents carefully. If you believe you've received a defective or incorrect item, follow the steps below to apply for a return or refund.

2. Report Issues:Keep the items in their original condition and report any issues via email within 30 days of receipt. Include a detailed description, along with pictures orvideos, and send them tocustomercare@cinyolahair.com. This will help us process your return or refund efficiently.

3.Notify Us Before Returning:DO NOT return any items without first contacting us.
You must fill out the RETURN CARD included with your order and include it in your return package. Please DO NOT send the package back to the return address listed on the shipping label, as this is not the correct return address. Kindly note that we do not provide prepaid shipping labels.

4.Return Shipping:After receiving your return request, we will inform you via email which courier service to use for returning the item. Follow the provided instructions carefully. Cinyola is not responsible for lost or stolen return packages, and refunds will only be issued once we receive and confirm the returned item. Return shipping costs must be prepaid by you, and we recommend using a trackable shipping method.

5.Refund Processing:Once your return is received and inspected, your refund will be processed back to the original payment method within 3-10 business days. Please ensure your payment method is valid during this period.

6. Restocking Fee:If the return is due to personal reasons (such as a change of mind, incorrect product selection, or incorrect size), a restocking/handling fee of approximately $30 may be deducted from your refund. This fee may also apply to refused deliveries or returns due to undeliverable addresses.

7. Item Condition:Returned items must be in brand-new, unused condition. They should be unworn, unwashed, uncut, unstyled, and free from any stains (such as makeup or deodorant) and must include the original packaging. Please note that the anti-counterfeit seal must remain intact.

For more information on our return and refund policy, Please enter theURLbelow to access our Return Policy page.www.cinyolahair.com/pages/shipping-and-return-policy

Hair Care Tips for Long-Lasting, Gorgeous Hair
CinyolaHair raw bundles are built to last, but like any premium hair, they need proper care to stay soft, tangle-free, and stunning. Follow these simple steps to keep your hair looking its best for years!

1. Wash Regularly but Gently
We recommend washing your raw hair every 2 weeks to keep it fresh and healthy. Use a sulfate-free shampoo and a moisturizing conditioner. Gently lather the shampoo and avoid scrubbing, as this can cause tangling. Rinse with lukewarm water for best results.

2. Deep Condition for Extra Moisture
Treat your bundles to a deep conditioning treatment every 2-3 weeks to keep the hair soft, shiny, and full of life. Apply a rich conditioner and leave it in for 15-20 minutes, then rinse thoroughly. This will help maintain moisture and prevent dryness.

3. Avoid Excessive Heat
Our raw hair can handle heat styling, but too much heat can cause damage over time. Use a heat protectant spray and avoid direct heat on the roots. Keep the temperature low and try to limit heat styling to once or twice a week.

4. Detangle with Care
Always detangle your hair gently, starting from the tips and working your way up. Use a wide-tooth comb or your fingers to prevent breakage. If the hair feels dry, apply a light leave-in conditioner or serum to help with detangling.

5. Store Properly
When you're not wearing your bundles, store them in a cool, dry place. For added protection, you can wrap them in a silk or satin scarf or place them in a storage bag. This will keep the hair from tangling and maintain its shape.

6. Protect Your Hair While Sleeping
To avoid tangles and maintain the smooth texture of your bundles, consider wearing a silk or satin scarf, bonnet, or using a silk pillowcase while you sleep. This reduces friction and prevents hair breakage.

7. Color with Confidence
Our raw hair is perfect for coloring. It takes dye beautifully without losing its softness or texture. However, be sure to use high-quality dye and follow the instructions for the best results. Always do a patch test before coloring your full set to ensure compatibility.

8. Keep It Hydrated
If your hair feels dry, use a hydrating leave-in conditioner or natural oils like argan oil or jojoba oil. Apply a small amount to the ends of the hair to keep it soft and prevent frizz.

Why CinyolaHair Stands Out
Our bundles are sourced from a single donor, ensuring the hair is natural, strong, and healthy. With proper care, your CinyolaHair bundles will stay smooth, shiny, and tangle-free for years. Whether you're rocking a bold color or your natural texture, our hair is designed to keep up with your style without the hassle.